Amazon is allowing its customers to keep the products they want to return, with a refund included.

Otros minoristas como Walmart y Target también lo están haciendo.

This not only avoids the destruction of thousands of products, but also helps reduce the environmental impact and generates revenue from a situation that was more cost than benefit. The other alternative that large e-commerce platforms are resorting to, surprisingly enough, is for the customer to receive their refund and also keep the item.

Amazon has been using this policy for many years and with considerable success. There are two reasons for this, the first being that customer-friendly policies such as this attract more potential buyers to the platform, which in turn benefits sellers. Secondly, it also provides sellers with an option to circumvent expensive returns for shipping and restoring complex and expensive items.

As you can imagine, many sellers are opposed to the idea of not returning items for a refund because of these desadvantajes.

①Scammers

In a dynamic and multifaceted environment like e-commerce – especially on a popular platform like Amazon – you will always have to deal with malicious actors on both sides. Whether it’s a seller leaving you a scathing review because they want to hijack your customers, or a buyer looking to take advantage of your business model. The fact that Amazon refunds without the buyer returning the item certainly attracts many scammers hoping to get free items. It’s easy to claim that the item didn’t reach its destination (even if it did) or that the item arrived badly damaged (even if it was in good working order) and pocket the refund.

However, Amazon keeps a close eye on buyers who do this regularly and blacklists these customers once they reach a certain limit. As a seller, you can also support Amazon by reporting cases of suspicious buyers whose non-returned refunds become a repeat pattern.

② Loss of profit

While you may be saving money on an expensive returns process, you will lose money at some point if too many customers take advantage of Amazon refunds without a returns policy. The good news is that you can configure the way you handle no-return solutions on Amazon.

Is not returning a product for a refund a good way to attract customers and save on processing costs? Absolutely. Does it open the door to fraud? Yes, a pretty big one. Amazon’s policy of offering refunds without returns is a very sharp double-edged sword that sellers can use to their advantage, but their profits can also plummet if they don’t pay attention and monitor a close process that will help them identify and differentiate between scammers and regular customers.

https://www.larazon.es/economia/20220205/csnabg5y5fdn7ofkl2rs4z6j3i.html

https://www.20minutos.es/noticia/4543110/0/amazon-esta-permitiendo-a-sus-clientes-quedarse-con-los-productos-que-quieren-devolver-con-reembolso-incluido/

Dell’s inventory management strategy and supply chain

A world’s leading computer hardware manufacturers

is a multinational technology company headquartered in Round Rock, Texas, United States. Founded by Michael Dell in 1984, the company has grown to become one of the world’s leading providers of computers, servers, software, and other technology solutions.

The most remarkable feature of Dell’s supply chain management is its direct sales model, meaning that it accepts orders directly from the customers, without any resellers involved.

Dell has used its direct sales and build-to-order model to develop an exceptional supply chain, based upon the following:

1. They has a web page for suppliers. This can be interpreted as Dell in their never ending pursuit of innovation, they’ve developed a system that allows their suppliers to avoid unnecessary downtime by having to wait for any reply from their purchasing department. And that empowers the suppliers to predict, project and deliver the exactly raw materials that Dell needs 
2. Direct sales vía internet, which increases revenues by offering an unlimited variety of products. This allows Dell to eliminate distributor and retailer margins, thus the margin increases.
3. Also, Dell collects payment after the product is sold but pays its suppliers according to the traditional billing schedules. With low levels of inventory, Dell gets advantages in cash flow.

https://www.unleashedsoftware.com/blog/inventory-management-strategies-of-7-successful-firms

An Overview of Dell’s Supply Chain Strategy

What Are Exports? Definition and process

Exports are goods and services that are produced in one country and sold to buyers in another. Exports, along with imports, make up international trade.

The whole export process involves many steps, from the exporting country to the destination involving the cooperation of many different organizations, the following diagram will explain in detail the specific steps

The export journey starts with the exporter; they’ve got the goods, and it’s ready to begin exporting.

The second step is to contact your shipping department; you have a lot of paperwork to do before the goods can go anywhere. Depending on what you are sending. You may need to prepare: a commercial invoice; a packing list; some type of certificate of origin; one or more bills of lading; other forms as necessary.

The freight forwarder will be the third step, they will arrange transportation of your goods, pack them, take them to a warehouse to store until shipment, and send them along on their journey. A freight forwarder can also provide assistance with insuring your goods against loss or damage.

Your inland carrier is the truck or carrier company that picks up the goods and transports them to and from the warehouses and ports on both sides of the journey. The inland bill of lading form is required for this part of the journey.

Then you need to pass the goverment contorl of your country. There are numerous regulations published by several different government agencies that may apply to your export shipments. In addition to documentary requirements, you need to determine it your goods require export licenses before they ship.

The international carrier can be a truck, train, ship, or plane. The corresponding bill of lading is a contract to move the goods to another country. Your freight forwarder will likely arrange for the shipment and prepare the bill of lading for you.

The next step is the customs control of the destination. Regulations vary depending on where in the world you’re exporting goods, so make sure you’re following import regulations, too. Plan for this step in advance so you can get paid on time

When your goods reach the port of import, an intermediate consignee may take legal possession of the goods to clear the goods through customs and ensure they get set for their journey to their final destination.

You will likely deal with at least a couple banks in different locations as part of your export journey. Depending on the method of payment and term of sale, the banks will arrange for wire transfers and currency conversions.

Once you or your bank has made the documents available to them, your importer will take possession of the goods

https://www.investopedia.com/terms/e/export.asp

https://www.shippingsolutions.com/export-documentation-procedure#VI

3Pl Logistics

Third-party logistics, also known as outsourced logistics or contract logistics, refers to a company with substantial assets to provide logistics-related services to other companies, such as transportation, warehousing, inventory management, order management, information integration and value-added services, or cooperate with related logistics services industry players to provide more complete a professional logistics company.

The global 3PL industry has grown rapidly over the past few years as the demand for transportation, warehousing and many other services has expanded.

Comparing by country, the U.S. and China generate the largest revenue in the 3PL market, accounting for nearly half of global revenue. Total revenue from the 3PL industry in the U.S. soars to approximately $348 billion in 2021. This data from Statista represents the global revenue stream of the 3PL market in 2020 by major countries. In the U.S., 3PL revenues reach $231.5 billion, making it the largest market in that year.

Growing economic opportunities and diverse company structures in the logistics industry have bred a highly competitive business environment. As a result, new companies are entering and inefficient companies are exiting the 3PL services market. In 2021, most 3PL providers experienced significant growth in total revenues. In this year, Kuehne + Nagel, DHL Supply Chain & Global Forwarding, DSV and DB Schenker are the leading 3PL service companies worldwide.

https://www.businessnewsdaily.com/15954-3pl-logistics-guide.html

https://es.statista.com/